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Terms & Conditions

Acceptance the Use of Ozi Auto Parts Terms and Conditions

1. General

By continuing to place order via this website you agree to be bound by these terms and conditions of sale. All orders placed via this website must be done in good faith, and are considered a promise to buy. All information you supply during the ordering process must be true and correct.

2. Pricing

All Prices quoted on the web page are current as of the date the product page was generated by our system. In case of a discrepancy between the product page price and the shopping cart price, the Shopping cart price at the time of order will take precedence, and will be the price applicable in the case that an order is placed. The prices listed on our shopping cart include all relevant taxes including G.S.T, but do not include shipping costs. Shipping Costs are added as the customer proceeds through checkout, and are clearly visible before any customer information is required. All Prices are subject to change without notice. In the event that a product is displayed in error or a pricing error has occurred, Ozi Auto Parts will cancel the order and notify the customer. Errors and omissions are excluded.

2.a Shipping

Freight costs for overseas shipping will need to be quoted, fixed price shipping does not apply to overseas orders.  We reserve the right to change shipping carrier at any time, shipping quotes will although be made by Australia Post.

3. Credit Cards

Ozi Auto Parts use Pin Payments to make credit card transactions. 

4. Returns & Refunds Policy

Handling Fees and not refunadbale.

Freight cost are not refundable.

Ordered in error - No longer required

On receipt of the parts, we will refund the parts providing they are returned within 14 days of delivery,  and in a saleable condition, return freight costs to paid by customer.  No refunds will be made for parts that have been fitted.

Ordered correctly - Wrong parts supplied

If at any time the information provided to us is incorrect and/or the vehicle has been modified or upgraded from factory standards and the supplied parts do not fit based on VIN, we will refund the parts wiithin 14 days that are unused and in a saleable condition.  Carriage costs are to be paid by customer.

Ordered correctly - Wrong parts supplied

If the reason for return is the result of our error, we will refund the parts and carriage costs, providing they are returned within 14 days, they have not been fitted and are in a saleable condition.

Damaged goods on arrival

Damaged goods need to be reported immediately to transport company by reciever.  If the goods are damaged whilst in transport to you,  we will make a claim with the transport company.  We hold no liabilty with damaged goods after they are dispatched.

Damage caused through incorrect installation is not covered.

4.a Warranty

Faulty parts

All parts supplied are guaranteed against manufacturing defaults for a minimum of 12month 20,000 Km, whichever occurs first.
In the unlikely event of a genuine manufacturing fault, a warranty claim will be made with our supplier(s).  Warranty claims for parts must be returned to Ozi Auto Parts at your own expense.
Damage caused by incorrect installation is not covered from the lack of understanding of how the part works. We will provide a report of why the part(s) failed and if damaged.

To return parts

Please send back the parts securely wrapped, along with your invoice and a letter stating the reason for the return.
We recommend that you use a (tracked) delivery service.
Please send the package to:

c/o A.B Co Nominees

261 Currie street

Adelaide  SA 5000

Deposit Information

Certain products (mainly calipers and boosters) are re-manufactured. To ensure the old unit is returned, a deposit charge is added at point of sale. Deposit refunds will be issued upon the receipt of the old unit (must correspond to the unit supplied) providing the unit is complete and suitable for re-manufacturing.

To receive a refund on deposits you need to send your old unit to our supplier:
We recommend that you use a (tracked) delivery service
c/o A.B.CO Nominees

261 Currie St

Adelaide  SA 5000

Refunds will not be issued if:
Units are incomplete or unserviceable.
Caliper bleed screws or inlets are stripped or beyond repair.
Castings are damaged etc.

Brake booster casings damaged, plastic booster type broken or cracked.

 

5. Return Procedure

In order to return a product(s), you can visit the web site, log in, and then click on RMA's. To organize a return this way you must know your sales order number. You can find this on our web site also. Otherwise please contact our support staff, at admin@oziautoparts.com.au. You will then be advised of the simplest way to return your goods.

6. Warranty

Ozi Auto Parts offers no warranty on products above that which is offered by the relevant manufacturer. All parts supplied are guaranteed against manufacturing defaults for a minimum of 12month 20,000 Km, whichever occurs first.  In the unlikely event of a genuine manufacturing fault, a full refund for parts and carriage costs will be issued. Damage caused by incorrect installation is not covered from the lack of understanding of how the part works. We will provide a report of why the part(s) failed and if damaged.

7. Ratings and Reviews

All ratings and reviews submitted to the site by customers or guests become the property of Ozi Auto Parts, and can be used in any way that Ozi Auto Parts deems appropriate.

8. Advice

The contents of Ozi Auto Parts website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

9. Change of Use

Ozi Auto Parts reserves the right to:
9.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Ozi Auto Parts shall not be liable to you for any such change or removal and.
9.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

10. Links to Third Party Websites

Ozi Auto Parts Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

11. Copyright

11.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Ozi Auto Parts or otherwise used by Ozi Auto Parts as permitted by law.
11.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

12. Disclaimers and Limitation of Liability

12.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
12.2 To the extent permitted by law, Ozi Auto Parts will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
12.3 Ozi Auto Parts makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
12.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Ozi Auto Parts for death or personal injury as a result of the negligence of Ozi Auto Parts or that of its employees or agents.

13. Indemnity

You agree to indemnify and hold Ozi Auto Parts and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Ozi Auto Parts arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

14. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of Australia and you hereby submit to the exclusive jurisdiction of the Australian courts.

For any further information please email admin@oziautoparts.com.au

 

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